· Provide information about local features such as shopping, dining, nightlife, and recreational destinations.
· Make travel arrangements for sightseeing and other tours. Receive, store, and deliver luggage and mail
· Arrange for the replacement of items lost by travellers
· Opening the front door for guests
· Receiving telephone calls that come to the front desk in the absence of the attendant
· Respond to bell calls from guests either from the rooms or from where they are e.g., at the door
· Loading and unloading luggage from the vehicles that the clients either come in or are leaving the Hotel
· Transferring luggage to guests’ rooms in friendly and timely manner
· Wakeup call
· Reporting any necessary repairs or replacement